The second-hand marketplace Members Share Displeasure Over Size Changes
Members of the platform have expressed outrage after an update resulted in listings displaying inaccurate size information.
This online marketplace has altered its size classifications for women's and children's clothes without notifying all users about the change.
Online Platforms Reaction
Many shoppers and sellers are posting online stating that platform listings now display a different size category than originally posted as a result of the reclassification.
The company said the new system was more in line with other platforms.
The platform has recommended to review their products and manually change the size when needed, which has left users frustrated.
Measurement Approach Updates
Before the change, the sizes had both numerical and alphabetical indicators, such as S/8 or M/10.
The updated approach includes a letter with a size spectrum for example S/UK 8-10.
In some cases, the measurements have been reclassified - for example a size L was formerly size 12 but currently displays as UK 16-18.
User Accounts
Frankie Bridger, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Another user, from Glasgow, said garments she listed with size 14 tags were appearing on the platform as size 20–22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she said.
Necessary Adjustments
Charlotte Lunn, located in England, stated she felt frustrated due to the update requiring manual adjustment the measurements for "each individual item".
"This situation is especially annoying, because of my ongoing medical condition and selling on Vinted has been paramount for me since losing part of my income," she explained.
Service Background
The service features exceeding 100 million users, including 18 million in the UK.
It has become a favored option versus similar marketplaces including eBay and Depop.
This represents another occasion that an unexpected update to the app has proved unpopular: previously, the platform withdrew an update regarding delivery choices due to shopper criticism.
